We may use cookies and similar technologies on our Digital Services. These technologies can be used to collect or create Identity Data, Device/Network Data, Contact Data, or Inference Data. Third parties may be allowed to view, edit, or set their own cookies or place web beacons on our websites. Cookies and web beacons allow us and third parties to distinguish you from other users of our websites, and some of these technologies can be used by us and/or our third-party partners to identify you across platforms, devices, sites, and services. Third parties may engage in targeted advertising using this data.

We and authorized third parties may use cookies and similar technologies for the following purposes:

for “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);
for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website); and
for “retargeting” or similar advertising or commercial purposes, such as:
for social media integration e.g. via third-party social media cookies, or when you share information using a social media sharing button or “like” button on our Services or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter; and to collect information about your preferences and demographics to help target advertisements which are more likely to be of interest to you using behavioral advertising; to allow us to carry out retargeting (this includes, for example, when advertisements are presented to you for products or services which you have previously looked at on a website but have not purchased).

The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.

Guest Experience Representative page is loaded

Guest Experience Representative

Apply

locations: Bossier City, LA

time type: Part time

posted on: Posted 30+ Days Ago

job requisition id: R10013548

Essential Duties and Responsibilities

Provide the primary level of guest assistance throughout the venue.
Required to have a thorough knowledge of building policies and procedures and event requirements.
Distribute venue information and updates.
Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats.
Be available to listen to guests' compliments and complaints.

Provide ADA services and information to guests with disabilities and the elderly. Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, students and groups.

Make people feel special.
Keep floors and aisles clear of obstructions.
Reports any suspicious activity to your supervisor.
Reports to Events Coordinator in appropriate uniform, for assigned location.
Initiate eye contact with guests within 10 feet, smile, and stand straight and tall.
Avoid negative body language and show that you are confident and capable.
Preforms other related duties as assigned that are specific to the position and by Coordinator/ Manager.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

High School diploma or GED and one to three months related experience and/or training; or an equivalent combination of education and experience.

Skills and Abilities

Work independently, exercising judgment and initiative.

Remain flexible and adjust to situations as they occur.
Demonstrate exceptional skills in customer relations, communications and problem solving.
Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered during employment.
Follow oral and written instructions and communicate effectively with others in oral and written form.

Other Requirements

Must be at least 18 years old
Must be able to pass background and reference checks.

Physical Demands

Must be able to stand for extended periods of time.

Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document states or implies that these are the only duties to be performed by the employee occupying this position.

ASM is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Applicants that need reasonable accommodations to complete the application process may contact 318-747-2501 ext. 0.

Dr. Teresa M. Manley

Director of Event Services & Human Resources Designee

ASM Global -- Brookshire Grocery Arena

2000 Brookshire Arena Dr.

Bossier City, LA 71112

About Us

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

HR Customer Privacy Notice